Pulse Cards

Your Pulse rediCARD and VISA Debit card both have chip protection and payWave functionality which means you can now just wave your card and go.

Your rediCARD will be replaced with a VISA Debit card over the coming months and functions the same as your rediCARD with the ability to be used online and overseas.

PIN CHANGE

Members can now change their PIN for their cards via internet banking.


Just log into internet banking, click on the services tab, then card management and you’re ready to change your PIN.

 

FAQ
You can do 10 PayWave transactions a day, however it is worth remembering that each payWave transaction is considered an Eftpos transaction so can attract fees (refer fees & charges)
You can payWave up to $100 per transaction then you will require a PIN, you can payWave up to a total of $500 a day then you will require a PIN.
No you don’t have to use payWave if you don’t want to you can just insert or swipe the card the same as in the past.
Yes, for your first VISA Debit. No, if it is a reissue of an expiring card.

Members can now change the PIN for their cards via internet banking or at a rediATM.

Via internet banking, click on the services tab, then card management and you’re ready to change your PIN.

The payWave functionality can be Turned Off.
If you don’t want payWave, please call 03 9347 9588 or send a Secure Email and we will turn this function off for you.
Our extensive testing has shown that the EFTPOS PayWave currently doesn’t work everywhere because not all terminals have had the functionality installed, they may work with VISA & mastercard but not Eftpos, if it won’t tap then you can swipe or insert the card as you would previously.

No your rediCARD cannot be used overseas or on the internet

YES your VISA Debit can be used overseas and on the internet.

 

LOST OR STOLEN CARD.

To report a lost, stolen or misused rediCARD or Visa Debit card or if the PIN has become known to someone else:

  • During business hours 03 9347 9588
  • CARD HOTLINE 1800 648 027 - 24 hours a day, 7 days a week

After contacting the CARD HOTLINE, you should also report the matter to our office on 03 9347 9588.


Find a rediATM in your area.

Click here to search the rediATM Locator.